Shipping policy

Shipping Policy

Thank you for shopping at Cil & Co! We strive to provide a smooth and transparent shipping experience. This Shipping Policy outlines our shipping practices and procedures.

Processing Time:

  • Order processing typically takes 2-3 business days. Processing time may be longer during peak seasons or promotional periods.
  • You will receive a shipping confirmation email with tracking information once your order has been shipped.

Shipping Rates:

  • We offer the following shipping options: Standard Shipping, Expedited Shipping, Overnight Shipping.
  • Shipping rates are calculated based on weight, size, destination. You can view the shipping cost at checkout before completing your order.
  • We offer free shipping on orders over $50.

Shipping Destinations:

  • We currently ship to the US only. 

Shipping Carriers:

  • We utilize the following shipping carriers: USPS, FedEx, UPS.
  • The choice of carrier may vary depending on the shipping destination and shipping option selected.

Delivery Time:

  • Estimated delivery time for Standard Shipping is 3 to 5 business days.

Order Tracking:

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
  • You can track your order using the tracking number provided on the carrier's website.  

Shipping Address:

  • Please ensure that you provide a correct and complete shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.  
  • If you need to update your shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that we will be able to make changes once the order has been processed.  

Lost or Damaged Shipments:

  • If your order is lost or damaged in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order.  
  • Please retain all packaging materials and damaged items for inspection by the carrier.

Shipping Policy Changes:

  • We reserve the right to modify this Shipping Policy at any time. Any changes will be posted on this page.

Contact Us:

  • If you have any questions or concerns regarding our Shipping Policy, please contact us at cilandlashco@gmail.com